Configuring a desktop email client

Common email clients that most users are familiar with include Microsoft Outlook and Mac Mail. You can use any program you want as long as is it can connect to our servers. 

Basic Email Settings

You will need the settings to configure your email client. While each client is different in its layout and verbiage, there is still a basic set of information that the email client will need. Below is how to get your email settings.

Non SSL email settings

The following settings are the non Secure settings. Use this only if you cannot use the SSL settings. Otherwise, you will want to use the SSL setup. Note that you will need to change "example.com" to your domain name.

  • Incoming Server: mail.example.com
  • Outgoing Server: mail.example.com
  • Username: Your full e-mail address
  • Password: Your e-mail account password
  • Incoming Port: POP3 110 or IMAP 143
  • Outgoing Mail server (SMTP) Port: 587
  • SSL: NO
  • SMTP Authentication Required
  • Secure Authentication or SPA needs to be turned off

SSL email settings

Below is an example of the recommended Secure settings. The SSL (Secure Sockets Layer) protocol is for connecting to your server securely to prevent network "snoopers" from seeing your data over the network connction. The "secure##" will need the "##" changed to your server name.

  • Incoming Server: secure##.yourdomainname.com
  • Outgoing Server: secure##.yourdomainname.com
  • Username: Your full e-mail address
  • Password: Your e-mail account password
  • Incoming Port: POP3 995 or IMAP 993
  • Outgoing Mail server (SMTP) Port: 465
  • SSL: YES
  • SMTP Authentication Required
  • Secure Authentication or SPA needs to be turned off
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to Create an Email Account

The very first step required for using the email service on your server with our hosting is to...

How to access your Email Account

Before you begin to setup your email client, you must first decide how you would like to access...

Configuring your iPhone

Untitled 5 Step 1.  Unlock your iPhone 6 so that you can see the icons on the screen....

Setting up Outlook 2013

Step 1.  When you first open Outlook, it will provide a "Welcome to Outlook 2013" message,...